Most business owners have tried it by now. Draft an email. Summarise a long document. Tidy up a job spec before it goes out. It works, it is quick, and it is often better than what you would have written yourself at half four on a Thursday. Then you ask it something that actually matters. Which customers are costing us money to serve. Whether we can take this order without letting another one slip. Why margin dropped last month when nothing obvious changed. And it has nothing
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